Terms of service

Terms of Service

OVERVIEW

This website is operated by PH Supplies. Throughout the site, the terms "we," "us," and "our" refer to PH Supplies. PH Supplies provides this website, including all information, products, services, tools, and content available through the site, subject to your acceptance of the terms, conditions, policies, and notices outlined below.

By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service ("Terms"), together with any additional policies referenced on this website, including our Privacy Policy, Return Policy, and any other applicable policies.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you must not access or use this website or purchase any products from us.

We reserve the right to update, amend, or replace these Terms at any time by posting changes on this page. Your continued use of the website following any changes constitutes your acceptance of those revised Terms.

Our online store is powered by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services securely online.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are at least 18 years old, or the legal age of majority in your country or jurisdiction. If you are using this website on behalf of another person or organisation, you confirm that you have the authority to accept these Terms on their behalf.

You agree that you will not:

  • Use our products or website for any unlawful or unauthorised purpose.

  • Violate any applicable laws or regulations, including copyright or intellectual property laws.

  • Upload or transmit viruses, malware, or any malicious code intended to damage or disrupt our website or services.

Any breach of these Terms may result in the immediate suspension or termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any lawful reason.

You understand that information you submit (excluding payment information) may be transferred over various networks and adapted to meet technical requirements.

All payment information is encrypted using secure payment gateways.

You may not copy, reproduce, distribute, resell, exploit, or otherwise use any part of our website, products, branding, or services without our prior written permission.

Section headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 3 – PRIVACY & DATA PROTECTION

Your privacy is important to us.

Any personal information you provide through our website is handled in accordance with our Privacy Policy and applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

By using our website, you consent to the collection, processing, and storage of your personal information as described in our Privacy Policy.

SECTION 4 – PROHIBITED USES

You must not use this website or its content:

  • For any unlawful purpose.

  • To encourage or participate in unlawful activities.

  • To breach any applicable laws or regulations.

  • To infringe our intellectual property rights or those of others.

  • To harass, abuse, threaten, intimidate, or discriminate against others.

  • To submit false, misleading, or fraudulent information.

  • To upload malware, viruses, or other harmful software.

  • To collect or misuse the personal information of other users.

  • To spam, phish, scrape, crawl, or interfere with our website.

  • To interfere with the security or operation of our website.

We reserve the right to suspend or permanently terminate access to our website if these Terms are breached.

SECTION 5 – PRODUCTS & PRICING

We aim to ensure all product descriptions, pricing, photographs, and other information displayed on our website are accurate.

However, errors may occasionally occur. We reserve the right to:

  • Correct pricing or product description errors.

  • Cancel or refuse orders placed using incorrect pricing.

  • Update product information without prior notice.

  • Discontinue products at any time.

Product colours may vary slightly depending on your screen settings.

SECTION 6 – ORDERS & AVAILABILITY

All orders are subject to acceptance and product availability.

Once an order has been placed, you will receive an order confirmation by email. This confirmation does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order where we suspect fraud, pricing errors, stock inaccuracies, or any other legitimate issue.

If payment has already been taken for a cancelled order, a full refund will be issued.

SECTION 7 – AUTHENTICITY

PH Supplies is committed to selling 100% authentic products.

All products are sourced from trusted retailers, authorised distributors, or reputable suppliers.

We do not sell counterfeit, replica, or imitation goods.

If you have concerns regarding the authenticity of a product purchased from us, please contact us immediately so we can investigate the matter.

SECTION 8 – MODIFICATIONS TO THE SERVICE

We reserve the right to modify, suspend, or discontinue any part of our website, products, or services at any time without prior notice.

We shall not be liable for any modification, suspension, or discontinuation of our services.

SECTION 9 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, PH Supplies shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of our website or products.

Nothing within these Terms limits liability where such limitation would be unlawful under applicable legislation.

SECTION 10 – GOVERNING LAW

These Terms of Service are governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 11 – CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us:

PH Supplies

📧 Email: phsupplies10@gmail.com

📞 Phone: +44 7856 267098

We will be happy to assist with any queries regarding our website, products, or these Terms of Service.